Shipping Rates / Times
Domestic Shipping Rates
- Free shipping on all orders over $99 in the contiguous 48 states. *
- Fabric samples ship free.
- $7.95 flat rate shipping on all orders under $99, in the contiguous 48 states.
International Shipping Rates
- $50.00 Freight Retainer charged at checkout, with the balance due once actual shipping is calculated.
- Patio Lane will then calculate exact shipping charges and email you for authorization to charge your credit card the balance due before placing the order.
- Patio Lane uses multiple shipping providers to procure the best available shipping rate possible based on package size and individual country restrictions.
Domestic Delivery Times
- In stock orders are processed immediately and shipped via UPS or Fed Ex.
- Delivery times are typically within 3-5 business days, after the order has been processed.
- Fabric samples are processed within 2 business days and shipped First class USPS standard mail.
International Delivery Times
- In stock orders ship within 5 business days after order is paid in full.
Tracking Your Shipment
- You can check the status of your order by logging into your account. If you have any questions about your order, please contact us at customerservice at patiolane dot com or call us at 1.866.516.0934 Monday - Friday 9:00am-4:00pm EST.
* Free shipping exceptions based on weight. Large packages and custom made products will be quoted on a per item basis.